We are committed
to your absolute satisfaction with your purchase. With the care that
we take in choosing and setting up instruments, we are confident
that you will find your instrument to be in excellent condition with
superb tone and playability.
items are backed by our seven day money back guarantee. The
seven days is from the date you receive the item until the date you
ship it back. If the
return is a result of our error, we will pay return shipping costs.
In any case, you must notify us of your intent to return the item
and receive authorization for the return BEFORE SHIPPING IT BACK TO
must be returned in the exact condition they were in at the time of
sale. Otherwise, repair costs or
depreciation due to damage may be charged and will be deducted from
the amount refunded. After contacting us and receiving authorization
for the return, please ship the item back to us using
the same box and packing material that your item was in when you
received it. Be sure to purchase
insurance on your shipment, as you will be responsible for any
damages in shipping.
We'll notify you via e-mail of your refund once we've received and
processed the returned item.